Wifi Wall Touch Switch EU No Neutral Wire Required Smart Light Switch 1 2 3 Gang 220V Tuya Smart Home Support Alexa Google Home

Wifi Wall Touch Switch EU No Neutral Wire Required Smart Light Switch 1 2 3 Gang 220V Tuya Smart Home Support Alexa Google Home

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Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of totalsafehome (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://totalsafehome.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Wifi Wall Touch Switch EU No Neutral Wire Required Smart Light Switch 1 2 3 Gang 220V Tuya Smart Home Support Alexa Google Home

GIRIER EU wall touch switch made of toughened glass and flame-retardant PC. It doesn’t need neutral wire for installation, which allows you save a lot of time to install. The sturdy and durable toughened glass is very easy to clean that makes your life be worriless.

 

New Version

1. Upgraded SCR to relay, which has better heat resistance and safety. Also, it works with 100~250V.
2. Upgraded capacitor, which is more powerful and stable.

NOTE

1. Support most of lamps. We suggest to use over 5W LED lamp for L1. Not support dimmable lamps.
2. The capacitor must be connected with L and N of the lamp of L1. Not behind the switch.
3. This switch is single-pole, and it only supports 1 way control.

MAIN FEATURES

RF 433MHz Remote Control

The smart wifi switch could pair with any of 433Mhz RF transmitters. Even if there is no wifi signal at home, the device still could be controlled by RF transmitter.

App Remote Control

As long as your smart phone or tablet has 4G or WIFI network, you can control your lights by the App “Tuya smart or Smart Life”.

Voice control

Perfectly Compatible with Alexa and Work with Google Home. Turn on/off lights with voice commands when your hands are full.

Timer Setting

Setting a schedule or timer on/off your lights on night and morning, and then your will never go back to a dark house when you go back home at dusk. Moreover, you could quietly waked up by scheduled light on every morning.

Share Function

Sharing devices with your family members to eliminate extra steps for connection.

Smart Scene

Creating your own scene to trigger ON/OFF home appliances by departure mode, home mode, temperature, humidity, or other environmental conditions.

Safety and Certification

The wall switch adopts premium materials, such as fire-resistant shell, phosphor bronze connects and advanced PC+TEMPERED GLASS, can provide fire prevention, overload protection to protect your family.
Our all products certificated by CE, FCC, and RoHS. Without using any harmful chemical substances, please fell relived about usage.

Specification

Brand: GIRIER
Item No.: JR-SEU01
Color: White/Black
Material: PC+ Toughened Glass Panel
Voltage: 100-240V 50/60Hz
Current: 10A
Rated Load: 5-150W/Gang
Power Consumption: ≤0.5W
Working Temperature: 0℃~40℃
RF: 433MHz
RF Standard Code: 1527
WIFI Standard: IEEE 802.11bgn 2.4Ghz
Support System: Above iOS 8.0 or Android 4.3
Hub Requirement: No
Network Security: WPA/WPA2”
Control Mode: APP/RF/Manual
Certification: CE, RoHS
APP: Tuya Smart/Smart Life

RELIABLE AFTER-SALES SERVICE

Our friendly and reliable after-sales service team can provide the most professional solutions for any of your problems. Please rest assured for shopping.
All orders will be shipped out within 48 hours, except order placed in Chinese holidays.

Package Content

1*Smart Wifi Switch
1*Capacitor
2*Screws

How to use it?

RF Link Method
Step 1: Long press the any of button of the switch until the indicator flash and it will make a sound “di” 1 time.
Step 2: Press any button on RF transmitter to finish pairing, then you will be able to control the light by RF controller.
Reset Method: Press and hold on touch button about 10~15 seconds until hear sound “di” 2 times.

WIFI Link Method
Step 1: Search “Smart Life or Tuya Smart” on APP store, Google Play or scan the QR code on user manual to download and install it.
Step 2: Long press any button on the switch until the indicator light blink. You will hear “di” sound as well.
Step 3: Open “Smart Life or Tuya Smart App”, discovery and add device in the app, and then finish configuration according to the guide.
Reset Method: Press and hold on touch button about 10 seconds until the red indicator light flash and the switch will make a sound “di” 2 times.

Note: If you want to use both of controll methods, please connect the RF in advance. Otherwise, it will affect WiFi connection.

How to connect to Alexa?

1. Modify device name so your Amazon Alexa can easily recognize the name. For Example: Living Room Lamp, Bedroom Light.
2. Use Alexa App or Computer to set up your Amazon Alexa.
3.In the menu bar, go to ‘Skills’ and search for ‘Smart Life’. Enable Skill, then type in your login info from your app account to finish the account linking.
4. Ask Alexa to discover devices. Then you can control your devices using voice through your Amazon Alexa product.

 

 

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