We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Support line system
【No Neutral Line required】Support single fire system.
Support Neutral system
Support No Neutral system
Contains capacitors in the package
New Version
1. Upgraded SCR to relay, which has better heat resistance and safety. Also, it works with 100~250V.
2. Upgraded capacitor, which is more powerful and stable.
NOTE
1. Support most of lamps. We suggest to use over 5W LED lamp for L1. Not support dimmable lamps.
2. The capacitor must be connected with L and N of the lamp of L1. Not behind the switch.
3. This switch is single-pole, and it only supports 1 way control.
MAIN FEATURES
RF 433MHz Remote Control
The smart wifi switch could pair with any of 433Mhz RF transmitters. Even if there is no wifi signal at home, the device still could be controlled by RF transmitter.
App Remote Control
As long as your smart phone or tablet has 4G or WIFI network, you can control your lights by the App “Tuya smart or Smart Life”.
Voice control
Perfectly Compatible with Alexa and Work with Google Home. Turn on/off lights with voice commands when your hands are full.
Timer Setting
Setting a schedule or timer on/off your lights on night and morning, and then your will never go back to a dark house when you go back home at dusk. Moreover, you could quietly waked up by scheduled light on every morning.
Share Function
haring devices with your family members to eliminate extra steps for connection.
Smart Scene
Creating your own scene to trigger ON/OFF home appliances by departure mode, home mode, temperature, humidity, or other environmental conditions.
Safety and Certification
The wall switch adopts premium materials, such as fire-resistant shell, phosphor bronze connects and advanced PC+TEMPERED GLASS, can provide fire prevention, overload protection to protect your family.
Our all products certificated by CE, FCC, and RoHS. Without using any harmful chemical substances, please fell relived about usage.
Specification
Color: White/Black
Material: PC+ Toughened Glass Panel
Voltage: 100-250V 50/60Hz
Current: 10A
Rated Load: 5-150W/Gang
Power Consumption: ≤0.5W
Working Temperature: 0℃~40℃
RF: 433MHz
RF Standard Code: 1527
WIFI Standard: IEEE 802.11bgn 2.4Ghz
Support System: Above iOS 8.0 or Android 4.3
Hub Requirement: No
Network Security: WPA/WPA2”
Control Mode: APP/RF/Manual
Certification: FCC, CE, RoHS
APP: Tuya Smart/Smart Life
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