We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Note!
Because this alarm host upgrade recently, so new alarm host support temperature and humidity display.
1. Some product from Spain / Russian warehouse doesn’t support temperature and humidity display. Some support, we can not make sure.
2. Due to the recent upgrade of the web server, the temperature and humidity display may be abnormal for orders (sent from China) before 2021.9.15, All the product (sent from China) will display temperature and humidity normally after 2021.09.16.
Tuyasmart Wifi GSM Home Alarm
1. Support Tuya APP, Wifi + GSM Alarm..
2. System support 2 years warranty !
3. If you want to get more detail information, please tell me your email, and I will send the “PDF Manual” to your email in 10 hours.
11 languages to switch
This alarm system support 11 language to switch : English / Russian / Spanish / German / Polish / Chinese / Italian / French / Portuguese / Greek / Romanian
Why choose our product??
We are a professional security company, we cooperate with big factory. It is more stable and quality products.We don’t sell inferior products.
Product Comparison
1. New system support wireless detector and wired detector, but old system not support wired detector. Wired detectors can avoid wireless interference, suitable for engineering projects.
2. New system support alexa voice control. Compatilble with alexa, Google home, Please see the video, you can see we can control the alarm host with an alexa device.
3. One-key SOS helping alarm. Designed to protect the eldrely men and children.
4. High-end wireless accessories.
About the remote controller. Combine the switch designing, make sure no false alarm! You can power off the remote controller, the battery life will extended by 5 times. In the below photo, you can see the cat press the remote control himself and trigger false alarm.
About the new designed infrared motion detector, it support connect USB power plug. Never worry about low battery. Your house will be in protecting all the time.
Product Description
1. WIFI / GSM / intranet alarm system: APP push,SMS,Voice monitoring,intranet center etc. Support different alarm channels. Enjoy the intelligent life.
2. English / Russian / Spanish / German / Polish / Chinese / Italian / French / Portuguese / Greek / Romanian switchable: Support multi-language menu display, voice operation prompts and alarm SMS settings. GSM network automatic proofreading,to ensure accurate clock,support time zone settings, Convenient for multi-area application.
3. Remotely monitoring alarm: When accident invasion,the phone remotely grasp the situation, high decibel live alarm through the host timely dial,send SMS notification, APP message push.
4. Configure RFID cards: Configure 2 RFID cards, Support 100 learning/storage location for remote controller, RFID cards and wireless detector.
5. Multi-zone location settings: Such as gate,hall,SOS,bedroom,Window,balcony,perimeter,smoke,gas,
Carbon monoxide,water leaking etc zone name settings.
6. Five types defense zones setting: Ordinary zone,stay arm,24-hour emergency zone,closed zone,
doorbell zone,Meet a variety of needs.
7. Timely notification: When External power failure,built-in battery low power,APP push and SMS notification. When External power success,APP push. When Tamper alarm,SMS notification.
9. Five groups preset alarm phone numbers: SMS on/off and dial on/off can be set respectively.
10. Timing arm and disarm: Set the arm and disarm in advance,so that life is safe every day.
11. Delay function: User can set arm delay and alarm delay according to own needs.
12. Add camera: Work with camera,when Accidental invasion, You can remotely monitor the situation immediately, speak and scare away thieves.
Real-time protect your home
If door is opened illegally, detector will trigger system alarm. System support two-way intercom, you can scare off the thief in the phone.
Alarm Message
You will receive app alarm message + alarm call + alarm SMS.
Specification
Power Supply: Micro USB 110/220VAC to 5V, 1000mA
Backup Battery: 3.7V, 500mAh Rechargeable Lithium Battery
Consumption: <55mA@normal
Radio Frequency: 433Mhz
GSM: 850/900/1800/1900MHz
Wi-Fi: IEEE802.11b/g/n
Operation Temperature: 0~55℃
Product Certification
Add more detectors.
Please click the below photo and buy the detectors.
Product including
Due to aviation restrictions, all the detectors have no battery include. You can buy battery in your city, it is easy to buy.
Accessories Introduction:
A: 1 door detector + 1 motion detector.
B: 2 door detector + 2 motion detector + 1 smoke detector.
C: 3 door detector + 3 motion detector + 1 doorbell button.
D: 6 door detector + 4 motion detector.
E: 1 door detector + 1 motion detector + 1 Camera + 32GB card.
F: 1 door detector + 1 motion detector + 1 wireless siren.
G: 2 wired door detector + 1 wired motion detector.
H: 3 wired door detector.
I: 3 wired motion detector.
J: 6 door detector + 1 motion detector + 1 water detector.
K: 1 wired door detector + 1 wired smoke detector + 1 wired (pet immune) motion detector.
L: 12 door detector + 6 motion detector.
M: 1 door detector + 1 motion detector + 1 wireless solar siren.
N: 1 door detector + 1 motion detector + 1 carbon monoxide detector.
To my dear customers
Thank you very much for your recognition of our products and support for the store.
If you are satisfied with our products or our services, please give us a precious five-star. Thank you very much!
If you are not satisfied with our products, or you can’t find your package, please contact us at the first time, we will be responsible for you and your products. Thanks again!
Have a beautiful day! ^-^
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