We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
NOTE:
* This camera support 32G SD Card/64G SD Card SD Card. You can choose any one of them according to your needs!
* Option [Battery Camera] 1pc Battery Cameera Without Alexa/Google
* Option [Cam x32G/64G Card] 1pc Battery Camera Without Alexa/Google+1pc 32G/64G SD Card
* Option [Cam xAlexa Google] 1pc Battery Cameera With Alexa/Google
* Option [Alexa Google x32G/64G] 1pc Battery Cameera With Alexa/Google+1pc 32G/64G SD Card
Tuya Rechargeable Battery Powered Wireless WiFi IP Camera
– 2.4G WiFi Connection, 1080P HD security camera
– 100% wire-free installation, reduce wiring trouble
– Two Way Audio. Built-in Mic and speaker, you can talk with people in real-time
– PIR Motion Detection. High sensitive motion sensor, when the camera detects objects, APP will push notification
– Low power consumption. Built-in rechargeable 6000mAh Battery. APP support low battery alert
– Clear Night Viosn. Provide 24h monitoring
– IP66 waterproof design, camera will not acffected by any bad weather
– Intelligent voice control, works with Alexa and Google Assistant
– Support TF-Card storage Max. 64G Micro SD Card ( NOT BUILT-IN) and 30 days free cloud storage for alarm recording
– Download free APP “Tuya” or “Smart Life” from Google Play/Apple Store
100% Wire-free, Rechargeable Battery Powered
Built-in 6000mAh rechargeable battery powered and support 5V 1A USB charging. 100% wire-free, easy to install, reduce wiring troble for you.
Smart PIR Alerts Motion-Activated Notifications
Highly sensitive PIR motion sensor, Effectively reduce false alarms. When motion events are detected, you can receive instant app push notifications wherever you are. Motion sensitivity is adjustable: high / medium / low level.
Two Way Audio
When surveillance videos can’t satisfy you, we provide you real-time two-way audio. Camera built-in microphone and speaker. So you can talk to your kids via your smartphone remotely whenever you want.
Clear Night Vision
Full HD night vision, even in the pitch dark with a night vision distance up to 10 meters. Day or night, outdoors or indoors, keep your home safe 24h a day.
Buzzer Alarm
Turn on app to make the camera emit 100db sound scare off unwelcomed visitors.
Low Battery Alert
APP will show the status of battery, when the battery is low, you will receive low battery alarm notification.
Recording
Support Max. 64G Mirco SD Card for local recording and alarm event recording. Support cloud storage service. It allow you to record everything you wanted without missing one moment.
Smart Playback
You can view placyback of alarm recordings on APP.
IP66 Waterproof
Rain or shine, this battery camera is always ready for extreme environments
Intelligent Voice Control
Works with Alexa/Google Home(Note:Optional). Voice command like: alexa, show me the front camera
“Smart Life” or “Tuya Smart” APP
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