We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
3MP Battery Camera Works With Alexa
NOTE:
* This camera support 32G SD Card/64G SD Card SD Card. You can choose any one of them according to your needs!
* Option [3MP Battery Camera] 1pc Battery Camera(Can’t support Alexa/Google)
* Option [Cam x32G/64G Card] 1pc Battery Camera+1pc 32G/64G SD Card(Can’t support Alexa/Google)
* Option [Cam xSolar Panel] 1pc Battery Camera+1pc Solar Panel(Can’t support Alexa/Google)
* Option [Cam xAlexaGoogle] 1pcs Battery Camera(Support Alexa Google)
* Option [AlexaGoogle x32G] 1pc Battery Camera+1pc 32G SD Card(Support Alexa Google)
* Option [AlexaGoogle xSP] 1pc Battery Camera+1pcs Solar Panel(Support Alexa Google)
Tuya 3MP WiFi Battery Camera 100% Wire-free Rechargeable Battery Powered Security Camera
– 2.4G WiFi Connection, 3MP HD security camera
– 100% wire-free installation, reduce wiring trouble
– Two Way Audio. Built-in Mic and speaker, you can talk with people in real-time
– PIR Motion Detection. High sensitive motion sensor, when the camera detects objects, APP will push notification
– Low power consumption. Built-in rechargeable 6000mAh Battery. APP support low battery alert
– Clear Night Viosn. With automatically IR night vision, provide 24h monitoring
– IP65 waterproof design, camera will not acffected by any bad weather
– Intellient voice control. Works with Alexa and Google Assistant
– Support TF-Card storage Max. 64G Micro SD Card ( NOT BUILT-IN) and 30 days free cloud storage for alarm recording
– Download free APP “Tuya” or “Smart Life” from Google Play/Apple Store
Resolution 2048 X 1536P
3MP HD resolution, high-definition picture, high-quality visual experience. You can more clearly see the objects in the video than 1080p camera.
100% Wire-free, Rechargeable Battery Powered
Built-in 6000mAh replaceable rechargeable battery. You can also use 5V 1A USB cable charging and solar panel powered. Solar panel convert solar energy to provide power for the camera, so that the camera can always work. Super portable since it is truly wireless, no need to connect the power and network cable.
Low Battery Alert
APP will show the status of battery, when the battery is low, you will receive low battery alarm notification.
Smart PIR Alerts Motion-Activated
110° Wide view angle and highly sensitive PIR motion sensor, effectively reduce false alarms. When motion events are detected, you can receive instant app push notifications wherever you are. You can set the time period for receiving push notifications.
Two Way Audio
When surveillance videos can’t satisfy you, we provide you real-time two-way audio. Camera built-in microphone and speaker. So you can talk to your kids via your smartphone remotely whenever you want.
Night Vision
Full HD night vision, even in the pitch dark with a night vision distance up to 8-10 meters. Day or night, outdoors or indoors, keep your home safe 24h a day.
Intelligent Voice Control
Camera works with Alexa and Google Assistant. You can control your camera via a simple voice command “Alexa, show me the IP camera”. Alexa Echo Show will display the live video.
Smart Recording and Playback
Support Max. 64G Mirco SD Card(Not Included) and Cloud Storage for local recording and alarm event recording. Smart view the recorded video by drag the timeline.
IP65 Waterproof
Rain or shine, this battery camera is always ready for extreme environments
Device Sharing
“Smart Life” or “Tuya Smart” APP
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