Fuers 1080P 3MP IP Camera Tuya Smart Outdoor Home Security Auto Tracking AI Human Detection Camera WIFI CCTV Surveillance Camera

Fuers 1080P 3MP IP Camera Tuya Smart Outdoor Home Security Auto Tracking AI Human Detection Camera WIFI CCTV Surveillance Camera

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Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of totalsafehome (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://totalsafehome.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Package include(Please Read Carefully)

1m/3m 2MP Camera : 2MP Camera*1 + 1 meter/3 meters Power Adapter;
1m/3m 2MP 32G Card : 2MP Camera*1 + 1 meter/3 meters Power Adapter +32GB TF Card;
1m/3m 2MP 64G Card : 2MP Camera*1 + 1 meter/3 meters Power Adapter + 64GB TF Card;

1m/3m 3MP Camera: 3MP Camera*1 + 1 meter /3 meters Power Adapter;
1m 3MP 32G Card : 3MP Camera*1 + 1 meter Power Adapter + 32GB TF Card;

Day or night, automatically switch lens

Built-in IR-CUT core module,IR light and White LED light free switching,better surveillance effect,no color cast and no image distortion.Enhance color purity of the day,and night vision effect.

Videos Now Clearer, 1080P HD

Compared with 720p cameras, 1080P hd security camera has better clarity

Automatic tracking

When the camera detects a moving object, the camera automatically tracks the moving object, not missing any suspicious traces.

A Perfect Waterproof Outdoor Security Camera

Fuers Outdoor Camera is waterproof (IP65) and enables outdoor use. camera works perfectly both inside and outside your house, even in harsh weather conditions.

You can watch videos from all 16 cameras at once in the tuya app.

Smooth Pan and Tilt Monitoring

Smooth 270 degree Pan and 90 degree Tilt allows you carefully observe every corner. Control the movements of the camera. hold on your phone to see whatever you wan to see.

Home security at your fingertips

Receive intelligent security alerts
No time to watch lengthy security footage?The camera APP sends instant activity alerts to your Phone with motion detection technology.

Your home on your phone

24 hours a day,7 days a week
Place your camera anywhere in your home and monitor activity at your fingertips.The two-way audio and excellent image quality allows you to connect with your family remotely.

Remote Viewing, Anytime, from Anywhere

Remotely access the ip camera to see live viewing and recordings via App on your mobile device or computer web browsers

Smart Camera Terminal

Open the PC browser and enter the web address.

Two ways to link.

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