We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Description:
This product does not have a battery, you need to bring your own battery.
Silencing and testing
Silence: In the alarm state, press the “test” button to silence the buzzer, only the LED indicator flashes.
Test: In normal state, long press the “test” button for 2s to trigger the sound and light alarm, the alarm message is sent to the mobile APP.
WiFi and network configuration
Install the tuya Smart app on your smartphone the first time you use the detector.
Make sure your smartphone is connected to WiFi.
A) Launch the app, click “Add Device” — “Security Sensor” — “Sensor (WiFi) ‘/” Smoke (WiFi) “.
B) Press and hold the “Test” button for 5s until the LED flashes with a short beep of “di” (press and hold the button within 20 seconds after charging the battery to enter WiFi setup mode).
C) Click “OK” in the APP — enter the password for WiFi, click “OK”, the detector enters setup mode which lasts for 60s max.
A LONG “di” beep with LED indicator on for 10s means the WiFi setup is complete. When the WiFi setup fails, the detector exits setup mode with a short ‘Di Di’ beep.
The WiFi configuration is based on the 3 steps above.
WiFi network status: When the LED indicator is on for 10s after charging the battery, it means the detector is successfully connected to WiFi.
Method of
A. Drill a hole in the ceiling using the hammer drill
B. Install the expansion tube on the ceiling
C. Fix the installation plate using the screw
D. Point the alarm device with the installation plate and connect them, turn clockwise until you hear the sound “kaca”, it means to install it correctly.
Specifications:
Technical parameter
Power supply: AAA*2 (not include)
Static current: <10uA
Alarm current: <100mA
Working temperature: 0 ℃ ~ + 50 ℃
Humidity: ≦ 95% RH, no freezing
Alarm sound:> 80dB
Low battery alert: ≦ 7.0V ± 0.2V
Package Included:
1 * detector (without battery)
1 * instruction manual
1 * screw pack
There are no reviews yet
Top picks just for you
