We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tuya WiFi Smart Smoke Detector Wireless Smart Fire Smoke Alarm for Fire Sensor Home Security System Fireman Smoke Alarm
Overview:
This is a Tuya smart WiFi smoke detector, a good helper for home security systems and fireman smoke alsrms. Built-in smart sensor can quickly alarm, support the mobile APP remote control can monitor of security conditions in rea-time.
Feastures:
Built-in Smart Sensor: Smoke detector can remind you of dangerous smoke level in time, so that you can avoid potential danger and economic loss.
80dB Alarm: The 80dB alarm sound is enough to remind all members to realize the danger and respond to the danger more quickly and deal with it promptly.
Real-time Notification: When smoke or any status change is detected, you will receive a real-time push notification on your smartphone and you can know the status anytime and anywhere.
Support Silent Alarm: You can temporarily turn off any annoying alarms caused by kitchen fumes and smoking through the APP, which is convenient and simple.
Installation Suggestions: The alarm can be hoisted or tilted, it needs to install the roof with a slope or a rhombus. The inclination angle should not be greater than 45°and a distance of 50cm is better.
Specifications:
Item Type: Smoke Detector
Material: ABS
Color: White
WIFI: 802.11 b/g/n
Installation Method: Ceiling Type
Input Voltage: DC3V LR03
Static Current: ≤10uA
Alarm Current: ≤120mA
Detecting Range: 20㎡
Low-voltage Notification: ≤2.4V
Alarm Sound Level: 80dB/1m
Working Temperature: -10℃-+50℃
Working Humidity: ≤95%
Item Size: 9*9*4cm/3.54*3.54*1.57in
Package Size: 9.2*9.2*4.2cm/3.62*3.62*1.65in
Package Weight: 98g/3.46oz
Packing List:
1* Smoke Detector
Shipping:
1.We guarantee to ship goods out within 24-72 hour after payment confirmation except holiday.
2.We ship by China post,HKpost EMS,DHL,Fedex,according to your choice when placing orders .
3.If you didn’t receive the item after 45 days,please feel free to contact us.We will make all our effort to resolve the problem.
4.We are not responsible for delays causedby the customs,other customscharges.
5. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Warranty:
1.All items have 1 year guarantee.IF your purchase do not meet merchantable quality, fitness for purpose or match the description, We can make sure your issues are resolved .
2.For wrongly-shipped items, Please contact us in 48 hours after delivery.We will arrange to deliver the correct items or return all your payment.
3.For defective or faulty products,please take photos or videos,we would resend or refund after confirmation.
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