We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Smart Home WiFi GSM Alarm
Tuya WiFi GSM Alarm System Anti Theft Alarm Smart Home Burglar Alarma Personal Touch Screen Motion Detector Smoke Door Sensor
Note!
1. Support Tuyasmart APP, Wifi + GSM Alarm, Temperature and humidity display.
2. Support 11 language to switch.
3. If you want to get more detail information, please tell me your email, and I will send the “PDF Manual” to your email in 10 hours.
Integrated temperature and humidity display.
Scheduled arming & disarming.
Protect your house. Prevent thieves, gas leakage, fires etc, at any time and protect the safety of you and your families. Click the below photo, you can buy the wireless accessories. Add more accessories will make your house more powerful.
Low voltage alarm, when the alarm center low battery, it will push app message to your phone.
Two-way voice intercom function.
Capacitive touch screen, stylish design.
Support 12 languages to switch.
System support 4 wired defense zones, 100 wireless defense zones. Making your home alarm system more comprehensive. Click the below photo you can buy the wired detectors.
APP Downloading
IOS / Android: Please search “TuyaSmart” or “Smart Life” in app store.
Product include
Due to aviation restrictions, the detectors have no battery include. You can buy battery in your city, it is easy to buy.
Door detector battery: 3V CR2032
infrared detector battery: 3V CR2032
doorbell button battery: 3V CR2032
smoke detector battery: 9V 6F22
To my dear customers
Thank you very much for your recognition of our products and support for the store.
If you are satisfied with our products or our services, please give us a precious five-star. Thank you very much!
If you are not satisfied with our products, or you can’t find your package, please contact us at the first time, we will be responsible for you and your products. Thanks again!
Have a beautiful day! ^-^
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